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duha media

Class C · Foundation

“The minimum a self-respecting company needs for online success.”

A conversion-informed website for Shopify brands whose digital presence doesn't reflect the quality of their product.

One-time project · ~3 months · Starting at $5,000

Who it's for

You need Class C if...

“Most Shopify brands invest heavily in driving traffic. Very few invest in what happens after the click.”

Your website doesn't reflect the quality of your product

You're on Shopify but the site was never properly designed

Content changes require a developer — no CMS

Your CRM isn't connected to your website

You've never had Clarity or GA4 installed

You want a foundation built to support future CRO

Not sure? Class C is not required before Class B. If your existing site is solid, you may qualify to enter at Class B directly. See Class B →

What's included

Everything in one engagement.

1

Design

Conversion-informed UI

  • ·Colors and typography update
  • ·Conversion-informed UI — CTA placement, form structure, primary actions
  • ·Engineered UX — flows built to support future optimization
2

Integration

CMS + CRM connected

  • ·CMS integration — manage content independently after handoff
  • ·CRM integration — connected to your existing system
3

Content

Copy and imagery handled

  • ·Copywriting handled by Duha Media
  • ·Images sourced or produced by Duha Media
4

Analytics

Behavioral data from day one

  • ·Microsoft Clarity — session recording + heatmaps from day one
  • ·GA4 — baseline traffic and conversion data from launch

Engagement timeline

Weeks 1–3

Design

Weeks 4–6

Integrate

Weeks 7–9

Content

Weeks 10–12

Launch

Clarity + GA4 collecting from launch day →

How we document the work

Every change has a paper trail. Always.

Analytics are installed from day one. Every behavioral finding is documented before Class B begins — so when the time comes, there's a baseline to build from, not a blank slate to fill.

Change log entry

Every site update logged with: what changed, the finding that triggered it, the hypothesis, and the target outcome.

2024-03-14 · CTA moved above fold · /products/hero
Finding: 67% of mobile users never reached original CTA
Hypothesis: Moving CTA above fold → +8–12% mobile CVR
Status: Live — monitoring

A/B test record

Every test documented before it runs. Results recorded when it closes — win or lose.

Test #007 · “Buy now” vs “Complete order”
Target: Checkout CVR · Sample: 2,400 sessions
Result: “Complete order” +14.2% · Significance: 96%
Decision: Variant shipped · Next: Form field reduction

Monthly report — sample structure

Same format every month — track changes over time without translating between structures.

March 2024 — Performance report

Class B · Month 3

2.4%

CVR (was 1.8%)

−18%

Form abandon

94

Clarity score

Sections: CVR vs baseline · Test results · Changes + rationale · Next month priorities · Updated roadmap

Not included

CRM development or custom CRM builds

A/B testing and active CRO — that's where Class B begins.

Share internally

Class C — Full engagement brief

Scope, deliverables, timeline, and pricing — ready to forward to your team.

We'll send the PDF to your inbox. Your URL helps us personalise any follow-up — no pitch, just context.

Mandatory add-on

Stay connected after launch. $450/mo.

Not ready for Class B yet? The retainer keeps the relationship active and the upgrade conversation on your terms.

Monthly Slack + Loom

Check-in on site performance and any quick wins.

Clarity data review

Monthly heatmap review — flagging early behavioral insights.

$500

/mo

Content guidance

Advice on copy updates and site maintenance.

Upgrade trigger monitoring

We tell you when the data says you're ready for Class B.

Common questions

What comes up before teams sign off.

How the tiers connect

“These aren’t just options. They’re a system.”

A client who starts at Class C and grows into Class B has a compounding advantage — the UX is already built for optimisation, and Clarity is already collecting data. No teardown. Just the next layer added on top.

Class C

Foundation

One-time · ~3 months

Builds the site right — with conversion architecture, analytics, and measurement infrastructure already in place. The platform everything else runs on.

Conversion-informed UI design
Engineered UX
CMS + CRM integration
Content creation
Clarity + GA4 at launch

Class B

CRO Core

Setup + $1,500/mo retainer

Includes Class C

Continuous optimisation on the foundation already built. A/B testing, monthly reporting, and a live roadmap — no ramp-up needed.

Full CRO audit
A/B testing via Convert.com
Landing page redesigns
Monthly performance reports
Full change log

Class A

Growth Intensive

Fixed 12-week + $3–5K/mo retainer

Includes Class B

Connects the full growth system — paid channels, attribution, and CRO working together on a site already optimised to receive traffic.

Full marketing audit
Conversion funnel map
Campaign playbook
90-day strategic roadmap
Full client dashboard handoff

Ready to grow?

Ready to build the foundation?

We'll look at your site, find where it's losing revenue, and tell you exactly what needs to change — before any engagement starts.

No pitch. No pricing. Just the finding.